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  • 1. This website (‘website’) is owned and operated by Onkler (‘Onkler’ ‘us’ ‘our’ ‘we’).
  • 2. This Online Order Agreement (‘the Agreement’) must be read in conjunction with our Shipping Policy, Returns Policy and Privacy Policy. These documents form part of the Agreement that you are bound by if you use our website, purchase our products or request our services.
  • 3. GENERAL
    • a. Prices may vary upon reasonable prior notice to you. If this is the case, you can cancel your order by giving reasonable notice to us.
    • b. We reserve the right to limit the quantities of products sold.
    • c. It is a condition of this Agreement that you do not resell our products to third parties.
    • d. We endeavour to process all orders within 48 hours of receiving them. If an order is placed on a weekend or public holiday, the order will be processed within 24 hours of the next working day.
    • e. If you wish to return the product, pursuant to our Returns Policy, you must incur the cost of postage back to us at PO Box 388 SANS SOUCI NSW 2219. If the product is to be exchanged, we ship the replacement product to you at our expense.
    • a. By placing an order on this website you are agreeing to the terms of the Agreement.
    • b. All transactions are listed and processed in Australian Dollars (AUD).
    • c. Payment occurs at the time of purchase.
    • d. We will email you your receipt upon confirmation of your order.
    • e. If you are ordering from outside Australia
      • i. Your currency will automatically be converted to Australian Dollars when you complete the transaction.
      • ii. The conversion rate varies from day to day with the current exchange rate.
      • iii. Many banks also charge a small currency conversion fee (contact your bank or credit provider for details).
      • iv. We are not able to take responsibility if the final amount charged to your card differs slightly from the estimated conversions we provide.